Frequently Asked Questions

Here they are in order of popularity:

Why Is It Called SuperFox?
It’s a long story, we asked Keith’s two year old to come up with a name, and he suggested using his fox glove puppet who is undeniably cute, smart and fun.

Is It Expensive?
No – it was originally designed for people who could not afford to buy childcare software. We have a good deal for Local Authorities that allows them to distribute it free in their entire area. If you would like to buy SuperFox drop us a line and tell us about your needs.

How Secure Are Our Children’s Details?
SuperFox database files and backups are encrypted which means that they cannot be read except by SuperFox. Even if you lose a bag containing SuperFox backup files you data is still safe.

How Easy Is SuperFox To Use?
Very easy indeed. SuperFox uses a very intuitive presentation that looks like a web browser. Once you have mastered a few screens then you can use the program. SuperFox comes with comprehensive help, a good tutorial and example data sets to get you started.

How Long Does SuperFox Take To Set Up?
In our experience it takes about a day to load up the details for a typical setting with about 100 registered children and 6 staff. It is time well spent and you should save this many time over in the first month of using the program.

Will SuperFox Be Around In The Future?
We have taken care to choose and use mainstream technologies which have all been declared as key to their vendor’s futures, this means no unpleasant surprises in the future.